So you have your Degree and want to help people improve their health, wellbeing and quality of life. To help someone get stronger and give them the tools and guidance they need to achieve their goals.
Most people probably assume that your job simply consists of performing treatments on patients, but there is a lot more to it, isn’t there?
When you start working in any kind of health and wellbeing profession the patients don’t just come piling through the door. You have to find clients, establish yourself as a reputable practitioner within the community. Whilst trying to make your clinic an outstanding establishment, be efficient and knowledgeable when answering phone calls and creating appointments. You want to spend time on calls with potential clients, but how can you be performing treatments and handling your day to day enquires?
Your only one person, how can you manage your diary as well as support your patients? You want to grow and employ other practitioners but you don’t have the time to manage their diaries and patients. You’re trying to find the 25th hour in the day, chasing payments, keeping on top of invoices. If your invoicing isn’t correct, how will you get paid?
This is when it would be really helpful to have some extra assistance to take care of these extra parts of the job, a receptionist sounds like an excellent idea, but where will they be based? How much will it cost me? Do I have to have an HR department? Holiday and sick pay can be costly. You also have to have to buy office equipment, the overhead costs are building up.
Here is a breakdown of what a basic full-time in-house receptionist will cost:
Fortunately, there is an option that provides the benefits of a traditional receptionist without the problems they create. That solution is The VA Team. We are a UK based virtual reception service, that does a lot more than a regular receptionist, for a lot less money.
We can take messages for you, forward calls, schedule appointments, keep you up to date on your work, take payments and chase invoices. You won’t have the overhead costs of employing someone when hiring us. We work remotely in our own office. You also get more than one dedicated receptionist answering your calls, meaning you will never miss a call again. We will provide your clientele with all the information they need quickly and courteously. Our receptionists answer your calls as if they worked in your clinic, providing an excellent level of care to your potential clients.
Imagine the other health providers that are too busy to answer their calls as they are in treatments or travelling to and from jobs- you have hired us… I think you can guess who got that potential client!