Free Discovery Call

Make the best impression
with our Virtual Reception & Call Answering

Taking the hassle out
of renting your properties

VIEW OUR SERVICES

Reclaim your time
with our Virtual Assistant Services

VIEW OUR SERVICES

Virtual Reception, Virtual Reception Services

YOUR TIME IS EVERYTHING FREE IT UP WITH THE VA TEAM!

Range of our Services

Virtual Assistants Services

From general admin support, email and time management, to social media posting, customer services, managing membership programmes, and financial accounts administration – we’re here to be your ‘right-hand person’.

Call Answering or Virtual Receptionist

First impressions count. We’ll act as your Virtual Reception team, handling calls, dealing with inbound and outbound customer services, making bookings for your clinic, transfering calls and so much more.

Digital Transcription & Copy Typing

From meeting notes to formatting and rebranding business documents, book manuscripts to essays, you say it, we’ll type.

LIVE Webchat

Never miss an opportunity. We’ll connect with your customers, handling sales enquiries, ecommerce customer service,
and website support so you are free to do what you do best.

Virtual Guest Management Services

Getting your property ready for Airbnb/ Booking.com/ Vrbo listing is a time-consuming task. Tailored to your requirements we assist with tasks like listing, communication, and calendar management.

Why The VA Team

UK Office Based

Unlike some Virtual Assistant Services, we are professional, UK Office based virtual assistants. No long-distance phone calls or unnecessary disruptions.

Built Around You

We build our services around you and your requirements. Through our collaboration programme, we can offer access to a range of highly qualified professionals to help you do even more.

Personal Touch

Clients know us as people. We’re not just a call centre; we actually give the personal touch. Real People, Real Conversation.

Work Alongside You

We work alongside you, not instead of you. We are here to lighten the load – however you are still in control.

Cost Effective

We only charge for the time we actually spend serving you, so we’re cost-effective. Our pricing are based on your service.

Variable Pricing

The more services you choose, the lower our hourly rate. You no longer need multiple different companies to get it done, we're are your "A Team", The VA Team

Scalable

We can scale as your business changes; we’re in it for whatever comes your way.

One Stop Shop

We’re a one-stop-shop for all your business administration, call answering and customer services requirements.

Trusted by our
Customers

Our clients have always trusted our expertise and advices. Here’s what they have to say about us.

I recently used The VA Team and to say I am happy with their virtual assistant services is an understatement. The team are super efficient, quick off the mark and picks up on things you didn’t even know you needed them to do. After being caught up on an extended holiday due to hurricane Irma The VA Team didn’t hesitate to pick up extra duties for me to ensure my customers and my business didn’t feel the impacts of my troubles. I cannot thank you enough!

Britt-Marie M

Kenneth, thank you and your team for assisting us during the Covid Lock Down period with our Call Answering. For part of the period since we appointed you our Studio was closed and you were answering the phones. Then we opened up for one day a week for restricted deliveries and collections of bouquets. You carefully explained to callers what we could and could not do and accurately referred enquiries to us. You quickly became an important and reliable part of our team. Many thanks for your help during a difficult period.

Paul Sampson – Green Parlour Florist

The VA Team have changed my business Professional and quick to respond I’m super happy with their service Virtual Reception Services – Thank you The VA Team.

Diane Cheshire – Dinamix

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