Our vision is to be the Number One virtual business in the UK. We want to be recognised as the authority on virtual support services, and to become even more well-respected for our virtual assistant and virtual reception business.

Our mission is to provide tailor-made virtual business management and support services to business owners. Acting as if we’re part of their team, we provide the tools, structure and support to allow our customers to take the time they need to focus on growing their business.

Our values include:

• Incomparable integrity – we’re more than just honest; we uphold the highest ethical and moral standards. We hold ourselves accountable for doing an exceptional job, and we never break our promises. We’re respectful of both our customers and our colleagues.
• Resourcefulness – we’re ‘solution-driven’, ‘can-do’ people, always searching for the right information and exploring the best ways to get the outcome you need. We love finding alternative approaches when your ‘plan A’ isn’t possible.
• Professionalism – we represent the VA Team and our clients in a professional and appropriate way, from our telephone manner to our appearance and demeanour at meetings or events.
• Punctuality – we’re sticklers for timeliness. Your tasks will be completed on time – or sooner. We’re usually the ones arriving early at meetings.
• Your ‘Plus One’ – we’re your right-hand-people, lightening your workload, never adding to it

We want to offer our decades of experience in administration and organisation – as well as our business acumen – to help businesses grow and succeed. Exceptional reliability, organisation and persistence are in our DNA. We particularly specialise in providing competent support to solo entrepreneurs wearing multiple hats, and we can truly say with confidence that ‘we’ve got your back’. Ask any of our clients.