About - The VA Team

Reclaim your time so you can focus on doing what you do best with The VA Team.

We’re a group of experienced experts in various fields, from business administration to customer service – and beyond.

Our History


Founded by Kenneth Pote in 2014, The VA Team has gone from strength to strength, providing a wide range of services to suit the evolving needs of our clients.

Kenneth continues to head up the team, acquiring Virtual Typing Services in 2016, followed by Call Team in 2017. That year, The VA Team presented for the first time at London’s prestigious Business Show – where we returned in 2020 to present and speak on ‘when to master outsourcing’ at London Excel.

In 2018, we were nominated as a Finalist in the Thames Valley Small Business of the Year Awards.

2020 Brought The VA Team being shortlisted for the SME New Award for Small Business of the Year Awards, as well as merging all our acquired brands into The VA Team family – the brand our clients know and love today.

In August of 2020, we have been awarded the 2020 Southern Enterprise Award for the Best Virtual Assistance & Call Answering Provider – UK proudly hosted by SME News.

Our Philosophy

The VA Team’s exists to enable our customers to reclaim their time so they can focus on doing what they do best.

We are a group of experienced and professional experts in various fields, from call answering to full streamlining of business administration, customer service and beyond.

Our Vision

Our vision is to be the Number One virtual business in the UK. We want to be recognised as the authority on virtual support services, and to become even more well-respected for our virtual assistant and virtual reception business.

Our mission

Our mission is to provide tailor-made virtual business management and support services to business owners. Acting as if we’re part of their team, we provide the tools, structure and support to allow our customers to take the time they need to focus on growing their business.

Our Values

Our values include:

  • Incomparable integrity – we’re more than just honest; we uphold the highest ethical and moral standards. We hold ourselves accountable for doing an exceptional job, and we never break our promises. We’re respectful of both our customers and our colleagues.
  • Resourcefulness – we’re ‘solution-driven’, ‘can-do’ people, always searching for the right information and exploring the best ways to get the outcome you need. We love finding alternative approaches when your ‘plan A’ isn’t possible.
  • Professionalism – we represent the VA Team and our clients in a professional and appropriate way, from our telephone manner to our appearance and demeanour at meetings or events.
  • Punctuality – we’re sticklers for timeliness. Your tasks will be completed on time – or sooner. We’re usually the ones arriving early at meetings.
  • Your ‘Plus One’ – we’re your right-hand-people, lightening your workload, never adding to it
Our "Why?"

We want to offer our decades of experience in administration and organisation – as well as our business acumen – to help businesses grow and succeed. Exceptional reliability, organisation and persistence are in our DNA. We particularly specialise in providing competent support to solo entrepreneurs wearing multiple hats, and we can truly say with confidence that ‘we’ve got your back’. Ask any of our clients.

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The VA Team
Professionals

The VA Team - Kenneth Pote
Managing Director

Kenneth Pote

Kate Campbell
Senior Virtual Assistant

Kate Campbell

Debra Parkinson
Online Virtual Assistant

Debra Parkinson

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Online Virtual Assistant

Esther Gambrell

Shafia Cullum
Online Virtual Assistant

Shafia Cullum

Derrinda Bilgin
Online Virtual Assistant

Deerinda Belgin

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Online Virtual Assistant

Lauren Foster

Angela Stevens
Online Virtual Assistant

Angela Stevens

OUR LOCATIONWhere to find us

Suite 322 Venture House,
Arlington Square,
Downshire Way,
Bracknell,
Berkshire,
RG12 1WA

GET IN TOUCHSocial links
The VA TeamContact Details
OUR LOCATIONWhere to find us

Suite 322 Venture House,
Arlington Square,
Downshire Way,
Bracknell,
Berkshire,
RG12 1WA

GET IN TOUCHSocial links

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