The VA Team is an award-winning Virtual Assistant and Call Answering service provider, offering a wide range of virtual services to suit your business’ need. We’re passionate about our service and offer bespoke support packages to help you keep delivering the personal touch to your customers and clients. Our business is all about giving you the hours back you need to make your business a success.
Founded by Kenneth Pote in 2014, The VA Team has gone from strength to strength, providing a wide range of services to suit the evolving needs of our clients.
Acquiring Virtual Typing Services in 2016, followed by Call Team in 2017. That year, The VA Team presented for the first time at London’s prestigious Business Show – where we will be showcasing our promises to our Customers in November 2021 and speaking on one of the Stages about ‘Working Smarter not harder’ at London Excel.
2021, Brought a great opportunity for The VA Team, to be interviewed in a feature about outsourcing and virtual assistance in James Caan’s “Your Business Magazine 2021”
We make things simple by taking on work that allows you to focus on what you do best. We’re flexible, efficient and experts in what we do.
For so many small businesses, the hardest job is balancing everything that’s expected of you.
As a small business ourselves, we understand that.
We also know that keeping costs low is really important. That’s why we work with every client to build a personalised package that is an investment in growth, not just an expense.
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The VA Team’s exists to enable our customers to reclaim their time so they can focus on doing what they do best.
We are a group of experienced and professional experts in various fields, from call answering to full streamlining of business administration, customer service and beyond.
Our vision is to be the Number One virtual business in the UK. We want to be recognised as the authority on virtual support services, and to become even more well-respected for our virtual assistant and virtual reception business.
Our mission is to provide tailor-made virtual business management and support services to business owners. Acting as if we’re part of their team, we provide the tools, structure and support to allow our customers to take the time they need to focus on growing their business.
Our values include:
We want to offer our decades of experience in administration and organisation – as well as our business acumen – to help businesses grow and succeed. Exceptional reliability, organisation and persistence are in our DNA. We particularly specialise in providing competent support to solo entrepreneurs wearing multiple hats, and we can truly say with confidence that ‘we’ve got your back’. Ask any of our clients.